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best practices knowledge management

During Mesopotamian times king Ashurbanipal constructed a library situated in Nineveh, an important trade route between the Mediterranean Sea and Indian Ocean. It has been acknowledge by many historians as […]
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Applying knowledge management within customer relationship management (CRM) has been common in help desk industry as client representatives are increasingly challenged by the ability to access and deliver real-time answers […]
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Knowledge Management is becoming more important as organizations continue to grow and face numerous challenges. As Wiig  stated, “Competitiveness in the new world is directly dependent not only on the […]
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