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advantages of knowledge management

In the next post we will be looking at the future of knowledge management (KM), specifically we will explore together the key tenets of what the field has to hold […]
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Companies are losing so much money without even knowing it. When talent walks out the door,  when best practices are misplaced, when team members don’t collect lessons learned after a […]
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Applying knowledge management within customer relationship management (CRM) has been common in help desk industry as client representatives are increasingly challenged by the ability to access and deliver real-time answers […]
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In a recent post “5 knowledge management trends for 2016”  I announced that Cognitive technology and machine learning have demonstrated that they can become leading catalysts for change in knowledge management […]
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The other day I assisted a roundtable conference and had the pleasure of speaking about the current challenges knowledge management is facing. I was surprised to find out that almost […]
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If we were to take a snapshot of most organizations, I am sure that we will find that they engage their employees in conversations, develop knowledge portals or apply knowledge […]
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“Lessons learned” is a methodology which enables the capture of essential knowledge from a process area or project. The basic idea is to allow new teams to apply existing experiences […]
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As we embrace the digital era, what new challenges does Knowledge management (KM)  face? We can honestly argue that over the past decades things have changed a lot. Just thinking about […]
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Are you generating the expected results from your lessons learned process? Are you having trouble getting past the documentation part? Do they end up in some repository no one ever […]
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Knowledge Management Roadmap and Practices…What comes first…then second…?

Knowledge Management. What does it involve? Which companies are doing well? I analyzed some of the best companies doing well in this aspect. IBM, Fluor Corporation, Kraft Foods, Ecopetrol, Danone, […]
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