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about knowledge management

What new trends are disrupting knowledge management (KM)? Join me for a 45 minute conversation in order to explore the primary disruptions evolving around KM and the convergence of topics such […]
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Applying knowledge management within customer relationship management (CRM) has been common in help desk industry as client representatives are increasingly challenged by the ability to access and deliver real-time answers […]
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In a recent post “5 knowledge management trends for 2016”  I announced that Cognitive technology and machine learning have demonstrated that they can become leading catalysts for change in knowledge management […]
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If you are new to knowledge management or are looking to strengthen your strategy, there is one vital formula you must consider: Knowledge Management + Reality + Expectation = Satisfaction […]
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When strengthening a company´s position becomes a question of acquiring other firms, there are many issues to look at: legal and financial constraints, stock capability, portafolios, commerce, etc. David Fubini, […]
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Recently I was approached by Christian Vicente, one of our team leaders in GMD. We discussed the outcome of the knowledge management strategy in his projects (he belongs to the […]
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The other day I assisted a roundtable conference and had the pleasure of speaking about the current challenges knowledge management is facing. I was surprised to find out that almost […]
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After presenting at a roundtable talk about some of the recent challenges KM has to face, many questions popped up regarding critical knowledge development, the differences between information and knowledge management […]
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Microsoft recently announced the launch of Infopedia, a tool which seeks to exploit the myriad Sharepoint and Office components in order to thrust forward knowledge sharing and creation. It comes […]
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“Lessons learned” is a methodology which enables the capture of essential knowledge from a process area or project. The basic idea is to allow new teams to apply existing experiences […]
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